Terms and Conditions

Privacy Statement

All data gathered as a result of your visit will be treated as confidential and will not be divulged to a third party without your consent. If your name is on our database and you request that we remove or alter it, we will do so within 72 hours of receiving your request. To request removal from our database or alteration to your existing entry

Payment

Our delivery drivers only carry up to SAR10 in change, payment must be in SAR sterling. We accept the following forms of payment: Credit / Charge cards: Visa and Mastercard are accepted. Debit Cards, such as Delta or Switch are accepted.
Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary. In the event of Sonargaon Restaurant needing to issue a refund we will endeavour to credit your account within 7 - 10 working days.

Ordering & Cancellation of orders

Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent. Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked. Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the shop direct. Your initial payment will be cancelled and a new payment raised.

The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.

Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavour to issue a refund to your credit card account within 7-10 working days. Cancellations within 45 minutes of the start of the delivery window will be charged in full.